FAQ

Common questions

Door sets, delivery, installation, measuring and payment — answered plainly. Anything else, ask on WhatsApp.

What is included in the complete flush door set?

The door leaf, the frame, architraves (the trim around the frame), a lock, a rubber draught and noise seal, a handle, PU foam to fix the frame to the wall, delivery and professional installation. One price covers the whole set.

Do you deliver?

Yes. Delivery is included in every door set quote. Share your location on WhatsApp or the quote form and we will confirm coverage and timing.

Do you install the doors?

Yes. Professional installation is part of the door set — our team fits the frame, hangs the leaf, sets the lock and seal, and finishes the architraves.

How long does installation take?

Most single door installations are finished the same day once the team is on site. Larger jobs and full-house finishing are scheduled at quote stage.

How do I get a quote?

Tap the WhatsApp button or fill in the quote form with what you need, your location and, if you know them, your door opening sizes. Falcon replies on WhatsApp or by phone.

Can you supply doors without installation?

Yes. If your own fundi is fitting, ask for a supply-only quote — the leaf, frame and fittings can be priced on their own.

How do I measure a door opening?

Measure the width and height of the clear opening in millimetres, in three places each, and use the smallest figure. See the door set guide for a step-by-step with a sketch.

Do you work on new builds and replacements?

Both. New builds get frames fixed into fresh openings; replacements get the old set removed and the new set fitted to the existing opening.

How do I pay?

Payment terms are shared with your written quote. M-Pesa is accepted — confirm the till or send-money number when you book.

Is there a warranty?

Warranty terms are confirmed with each written quote so you have them in writing before work starts.

Which areas do you serve?

Falcon is based in Kenya and delivers and installs across the areas confirmed at quote stage. Send your town or estate on WhatsApp and we will confirm.

Can I get a bulk quote for several doors?

Yes. Contractors, builders and landlords can send a door schedule — sizes, quantities and finishes — for a bulk price. See the contractors page.

Do you remove old doors?

Yes — the old leaf and frame come out as part of a replacement install.

Still have a question?

WhatsApp is the fastest line — photos and sizes welcome.